POLICIES

Last Updated: September 29, 2025

Introduction

These Terms of Service govern your access to and use of the Tress website, mobile application, and related services (collectively, the “Platform”), operated by Tress LLC (“Tress”, “we”, “us”, or “our”).
By accessing or using the Platform, you (“you”, “User”, or “Subscriber”) agree to be legally bound by these Terms. If you do not agree, you must not use the Platform. If any User does not agree to the Terms, such User may not access the Site or use the Services. In these Terms, the word “Site” includes the site referenced above, its owner(s), contributors, suppliers, licensors, and other related parties.

Platform Role and Definitions

Tress operates a subscription-based software platform that enables users to scan or input hair- care product ingredient information and receive educational, ingredient-focused analysis through the “TressCheck” feature (the “Services”). Tress is not a manufacturer, distributor, reseller, or seller of hair products and does not test, certify, guarantee, or warrant the safety, efficacy, or performance of any third-party products. The Platform provides informational outputs only and is not a substitute for professional medical or dermatological advice. Users must review manufacturer labels and follow all manufacturer directions before use.

Tress may make available different access models, including pay-per-scan, Basic (10 scans/month), and Pro (30 scans/month) subscriptions. Usage is metered via scan credits, and certain features (e.g., community education, partner content) may be added or modified over time.
The Platform may reference third-party ingredient databases, public labeling information, and user-submitted content. Tress does not control or guarantee the completeness, timeliness, or accuracy of third-party information and does not endorse any product or brand.
Tress does not provide medical, dermatological, or other professional advice; does not verify every ingredient list or product change in real time; and does not guarantee that any third-party product is safe, non-irritating, allergen-free, or suitable for a particular person or use case. Users remain solely responsible for product selection and use, for reading and following manufacturer labels and warnings, and for consulting qualified professionals regarding allergies, sensitivities, or conditions.
Key Definitions
“User” or “Subscriber” means any individual who accesses or uses the Platform, including free, pay-per-scan, Basic, or Pro tier users.

• “Account” means a registered profile used to authenticate access and manage subscription settings, billing, and scan usage.
• “Services” means the software functionality of the Platform, including account creation, subscription and credit management, ingredient parsing, analytical outputs (including Scan Results), dashboards, and educational content delivery.
• “TressCheck” means the feature that processes submitted product information to generate ingredient-based insights and educational risk information for personal use.
• “Scan Results” means ingredient listings, flags, summaries, scores, or other analytical outputs generated by TressCheck; Scan Results are informational and not medical or safety determinations.
• “Content” means text, graphics, data, results, and other materials made available by Tress on the Platform; “User Content” means content a User submits (e.g., lists, notes, comments).
• “Third-Party Services” means independent services integrated with or linked from the Platform (e.g., payment processors, retailers, informational databases), which are governed by their own terms and privacy policies.
• “Beta Features” means any pre-release or experimental functionality that Tress may offer on an opt-in basis; Beta Features are provided “as is,” may be modified or withdrawn, and may be subject to additional terms.

Hair Product Use Disclaimer and Assumption of Risk

Despite our efforts to present accurate ingredient-related information, Tress does not and cannot guarantee that any third-party hair-care product’s formulation, labeling, or ingredient disclosures are current, complete, non-irritating, allergen-free, or suitable for your particular use.
Product information (e.g., ingredient lists, warnings, certifications) may originate from manufacturers, public databases, or user submissions and may be incomplete, inaccurate, or outdated. Tress does not independently test products or audit manufacturer facilities.
Users are solely responsible for:

• Carefully reading all product labels, packaging, instructions, and warnings before use;
• Contacting the product manufacturer or retailer with any questions regarding ingredients, allergens, sensitivities, or formulation changes;
• Consulting a licensed dermatologist or physician about scalp conditions, allergies, or sensitivities before using, combining, or discontinuing any hair product; and conducting a small-area patch test prior to first use, especially if you have a history of reactions.

Users knowingly and voluntarily assume all risks associated with purchasing or using hair-care products, including risks of allergic reactions (including anaphylaxis), irritation, sensitization, scalp conditions, hair damage or breakage, discoloration, or other adverse effects, as well as interactions with other products or treatments.

All content provided on the Platform is for general informational purposes only and does not constitute medical or dermatological advice, diagnosis, or treatment. Tress does not offer or provide medical guidance and is not a substitute for professional healthcare.

Reliance on Scan Results and No Product Endorsement

Scan Results are generated based on ingredient information available at the time of scanning. This information may originate from manufacturers, public databases, or user submissions, and it may be incomplete, outdated, or inaccurate. Tress does not independently verify the accuracy of all ingredient data, nor does it continuously monitor for product reformulations or recalls.
Tress does not endorse, recommend, or guarantee the safety, suitability, or effectiveness of any particular hair product. Any references to third-party brands, retailers, or products are provided strictly for identification and informational purposes and do not constitute sponsorship,
endorsement, or affiliation.
Users remain solely responsible for evaluating product suitability and for confirming ingredient information directly from manufacturer labels and warnings. Tress expressly disclaims liability for reliance on Scan Results where ingredient lists have changed, are inaccurate, or are otherwise incomplete.

User Responsibilities and Limitations of Liability

By using the Platform, Users agree to:

• Conduct their own due diligence regarding any hair product before use, including reviewing manufacturer labels, instructions, and warnings;
• Review all product packaging, directions, and ingredient lists provided by the manufacturer, retailer, or distributor;
• Contact the product manufacturer, distributor, or retailer with any questions about

formulation changes, ingredient concerns, or potential interactions with other treatments or products;

• Seek advice from a licensed dermatologist, physician, or qualified medical professional if they have allergies, skin sensitivities, scalp conditions, or any health-related concerns;
• Assume full responsibility for the decision to purchase or use any hair product, and for any reliance placed on Scan Results, educational content, or other information made available through the Platform.

To the maximum extent permitted by applicable law, the Platform and all content, Services, Scan Results, or information accessed through it are provided “AS IS” and “AS AVAILABLE,”

without any express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy or completeness of ingredient information, non-infringement, security, or uninterrupted functionality.
Tress does not warrant that any hair product will be safe, allergen-free, effective, non-irritating, or suitable for individual users. Outcomes may vary depending on personal differences, product formulations, and other circumstances outside of Tress’s control.
To the fullest extent permitted by law, Tress and its officers, employees, contractors, agents, licensors, and affiliates shall not be liable for any indirect, incidental, consequential, punitive, or special damages, including but not limited to:

(i) personal injury, allergic reactions, or scalp/hair damage (except where caused by proven gross negligence of Tress);
(ii) loss of profits, data, goodwill, or business interruption; or
(iii) any claim arising out of reliance on Scan Results, educational content, or third-party product information.

If Tress is found liable notwithstanding the above limitations, its aggregate liability shall be limited to the greater of:
(i) the total fees paid by the User to Tress in the six (6) months preceding the claim, or
(ii) one hundred U.S. dollars (USD $100).

User Prohibited From Illegal Uses
User shall not use, and shall not allow any person to use, the Platform or Services in any way that violates a federal, state, or local law, regulation, or ordinance, or for any disruptive, tortious, or illegal purpose, including but not limited to harassment, slander, defamation, data theft or inappropriate dissemination, or improper surveillance of any person. Users agree not to use the Platform in any way that:

• Violates any applicable local, state, national, or international law or regulation;
• Infringes upon or violates the rights of others, including intellectual property, privacy, or publicity rights;
• Is false, misleading, defamatory, libelous, obscene, threatening, harassing, or otherwise objectionable;
• Introduces viruses, malware, or other harmful code or content;
• Attempts to reverse engineer, decompile, or extract source code from the Platform;
• Involves any unauthorized scraping, data mining, or automated access to the Platform;
• Attempts to bypass security mechanisms or exploit the Platform in ways not intended by Tress.

Tress reserves the right to suspend or terminate any User account and remove any content that violates these Terms or threatens the integrity of the Platform.
User represents and warrants that:

• User will use the Services only as provided in these Terms;
• User is at least 18 years old and has all right, authority, and capacity to agree to these Terms;
• User will provide accurate, complete, and current information to the Platform and its owner(s);
• User will notify the Platform and its owner(s) regarding any material change to information User provides, either by updating and correcting the information, or by alerting the Site and its owner(s) via the functions of the Site or the email address provided below.

Limited License

Subject to the terms and conditions in this Agreement, Company hereby grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform and Services, including the TressCheck feature, strictly for your personal, non-commercial use, subject to your subscription tier and payment of all applicable fees. For greater certainty, this limited license only allows you to use the Platform for your own personal and non-commercial use. This limited license does not include any rights not specifically enumerated herein. You agree not to take or

permit any action with respect to the Platform that is not expressly authorized under this license.
You agree as a condition of using the Platform, that you will not yourself, or cause any others to do any of the following:

1. use, copy, modify, download, or transfer the Platform or any component of the Platform, in whole or in part, except as expressly provided in this Agreement;
   1. reverse engineer, disassemble, decompile, or translate the Platform;
   2. attempt to derive the source code of the Platform;
   3. create any derivative work from the Platform; and/or
   4. authorize or assist any third party to do any of the foregoing;
2. use the Platform for any commercial purpose of your own or to benefit another, including rent, lease, loan, resell for profit, or distribute the Platform, or any part thereof;
3. remove or alter any proprietary notice or legend regarding Company’s, or any third party’s, proprietary rights in the Platform;
4. use the Platform except in accordance with applicable laws and regulations; and/or
5. use the Platform:
   1. to defraud any third party;
   2. to distribute obscene or other unlawful materials or information; and/or
      
   3. to disseminate or encourage conduct that could constitute a criminal offense or give rise to civil liability.

Professional/Partner and Enterprise Use

If you access or use the Platform in a professional or organizational capacity (including as a salon professional, clinic, healthcare provider, retailer, or enterprise user), you acknowledge and agree that:

1. No Clinical or Diagnostic Use. The Platform and Scan Results are for informational and educational purposes only and are not intended for diagnosis, treatment, or clinical decision-making. You must not use the Platform to provide medical or dermatological advice to any person, to establish a provider–patient relationship, or as a substitute for in- person professional judgment.
2. Separate Written Agreements Required. Enterprise features, partner integrations, or bulk/organizational access (including seat-based or multi-user access) may be subject to a separate order form, enterprise agreement, business associate agreement (if applicable and expressly agreed in writing), or other written terms executed by Tress (“Enterprise Terms”). In the event of a conflict between these Terms and duly executed Enterprise Terms, the Enterprise Terms will control for the covered services.
3. No HIPAA/PHI Without Agreement. Unless expressly set forth in executed Enterprise Terms, the Platform is not designed to receive, store, or process protected health information (“PHI”) under HIPAA or analogous laws, and you agree not to submit PHI to the Platform. Tress assumes no obligations under HIPAA or similar laws unless aseparate, signed agreement expressly says otherwise.
4. Regulatory Status. The Platform is not a medical device and has not been evaluated by the U.S. Food and Drug Administration or comparable regulators. You are solely responsible for complying with all laws and professional standards that apply to your practice, organization, or industry.
5. Authorized Users; Account Controls. If you administer or pay for access for others, you are responsible for the acts and omissions of your authorized users, for maintaining accurate seat counts, and for promptly deprovisioning access when personnel changes occur.
   
6. No Endorsement; Marketing. Any use of Tress’s name, logos, or marks (including “Tress” and “TressCheck”) in public materials (e.g., marketing, case studies) requires Tress’s prior written consent.

Orders and Payment

All payments made on or through the Platform are processed by independent third-party payment service providers (e.g., Stripe or equivalent). Tress does not collect, store, or have access to your full payment card information.

Users are responsible for all fees associated with their subscription plan and/or pay-per-scan purchases, including any applicable taxes or governmental fees. Tress will collect and remit taxes only where legally required.

Subscriptions and Scan Credits purchased through the Platform are subject to the terms presented at checkout and in your account settings, in addition to these Terms.

Pricing and other terms and conditions for subscriptions or Scan Credits may be changed at any time without notice. Prices may differ from those for purchases made through other channels. We reserve the right to change the prices offered through the Platform at any time. You have a legal obligation to pay for any subscription enrollments or Scan Credit purchases that appear to be made by you or through your account. By completing a subscription enrollment or Scan Credit purchase (“Transaction”) through the Platform, you are agreeing to pay, in full, the prices and all applicable taxes and specified fees in relation to your Transaction, either by credit card or other permitted payment method as we may make available through the Platform. Payments are processed by third-party service providers. We reserve the right to change the permitted methods of payment, including without limitation, the credit cards accepted, at any time. If complete payment for your Transaction is not received and verified by us, your Transaction will not be processed. If you do not complete or improperly complete your Transaction, it may not be accepted or acknowledged. We reserve the right to verify the validity of all Transactions and cancel any Transaction if we find any evidence of fraud, tampering and/or any other violation of this agreement. Except where required by law, fees paid for subscriptions or Scan Credits are non-refundable once the billing period begins or the credits are delivered.

Some plans are offered on a recurring subscription basis (e.g., Basic 10 scans/month; Pro 30 scans/month).
UNLESS YOU CANCEL BEFORE THE END OF THE CURRENT BILLING PERIOD, YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW FOR THE SAME TERM, AND YOU AUTHORIZE TRESS (OR ITS PAYMENT PROCESSOR) TO CHARGE THE THEN-CURRENT SUBSCRIPTION PRICE AND APPLICABLE TAXES USING YOUR STORED PAYMENT METHOD. You may cancel at any time in your account settings, effective at the end of the then-current billing period. No refunds or credits are provided for partial billing cycles, unused time, or unused Scan Credits, except where required by law. Tress may change plan features or pricing on a go-forward basis; price changes will apply to the next renewal after notice.

Subscription Tiers and Scan Credits

Tress offers access via (i) pay-per-scan purchases and (ii) recurring subscription plans (currently, Basic: 10 scans/month; Pro: 30 scans/month) (each, a “Plan”). “Scan Credits” are units that permit you to submit product information to TressCheck for analysis; one Scan typically consumes one Scan Credit. Tress may modify Plan names, features, or allotments prospectively.

• Credit Use. A Scan Credit is deducted when a Scan is submitted through the Platform. If a Scan cannot be processed due to a Platform error, Tress may, in its discretion, restore the impacted Scan Credit(s) after verification.
• Auto-Renewal. Plans offered on a recurring basis auto-renew at the end of each billing period unless canceled in your account settings prior to renewal. By enrolling in a recurring Plan, you authorize Tress (or its processor) to automatically charge the then- current price and applicable taxes at each renewal.
• Rollover; Expiration. Unless expressly stated at purchase, unused monthly Scan Credits do not roll over to subsequent billing periods and expire at the end of the then-current period. Pay-per-scan credits, if offered, may carry a separate expiration window disclosed at purchase.
• Upgrades/Downgrades. Plan upgrades may take effect immediately (with a prorated charge and additional Scan Credits) or at the next cycle, as disclosed at checkout. Downgrades take effect at the next renewal.
• Overage; Additional Credits. If you exhaust your monthly Scan Credits, you may purchase additional credits (if available) or upgrade Plans. The Platform may restrict further Scans until additional credits are obtained.
• No Transfer or Resale. Scan Credits and Plan benefits are personal to your account, are non-transferable, and may not be sold, sublicensed, or shared. Account sharing is prohibited. For multi-user access, see the Professional/Partner & Enterprise Use section.
• Trials and Promotions. Any free trial or promotional offer is subject to the terms presented at sign-up. Unless canceled before the trial ends, billing will begin at the disclosed rate on the first day following the trial.
• Fair Use and Abuse Prevention. You shall not use automated tools, scripts, or high-volume methods to perform Scans (except as expressly permitted in writing by Tress). Tress may monitor usage for abuse, security, or performance and may suspend or limit access that violates these Terms.
• Refunds. Except where required by law or expressly stated at purchase, fees paid for Plans and Scan Credits are non-refundable once the billing period begins or credits are delivered.

Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRESS LLC (“TRESS”) PROVIDES THE PLATFORM AND THE TRESSCHECK FEATURE “AS IS,” WITH ALL FAULTS. TRESS MAKES NO WARRANTY REGARDING UNINTERRUPTED USE OR OPERATION OF THE PLATFORM OR SERVICES, OR THAT ANY DATA OR SCAN RESULTS WILL BE TRANSMITTED IN A MANNER THAT IS TIMELY, UNCORRUPTED, FREE OF INTERFERENCE, OR SECURE. TRESS DISCLAIMS REPRESENTATIONS, WARRANTIES, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, WRITTEN, ORAL, CONTRACTUAL, COMMON LAW, OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES, DUTIES, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR THAT MAY ARISE FROM A COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, USERS ACKNOWLEDGE AND AGREE THAT:
(i) SCAN RESULTS, RISK RATINGS, OR OTHER OUTPUTS GENERATED BY TRESSCHECK ARE BASED ON DATA SOURCES AND ALGORITHMIC MODELS THAT MAY BE INCOMPLETE OR IMPERFECT; (ii) THE PLATFORM DOES NOT GUARANTEE THAT A HAIRCARE PRODUCT IS SAFE, EFFECTIVE, OR FREE FROM ALL POSSIBLE RISKS; (iii) THE INFORMATION PROVIDED IS FOR EDUCATIONAL PURPOSES ONLY AND DOES NOT CONSTITUTE MEDICAL, DERMATOLOGICAL, OR HEALTH ADVICE; AND (iv) USERS SHOULD CONSULT QUALIFIED HEALTHCARE OR OTHER PROFESSIONALS BEFORE MAKING DECISIONS ABOUT THE USE OF ANY HAIR PRODUCT.

Limited Liability

TRESS LLC (“TRESS”) SHALL NOT BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS (REGARDLESS OF WHETHER TRESS HAS BEEN NOTIFIED THAT SUCH LOSS MAY OCCUR) OR EXPOSURE TO ANY THIRD-PARTY CLAIMS BY REASON OF ANY ACT OR OMISSION. TRESS SHALL NOT BE LIABLE FOR ANY ACT OR OMISSION OF ANY THIRD PARTY INVOLVED WITH THE PLATFORM, DATA SOURCES, OR ANY ACTS OF USERS OR VENDORS. TRESS SHALL NOT BE LIABLE FOR ANY DAMAGES THAT RESULT FROM ANY THIRD-PARTY INFORMATION PROVIDERS, HEALTHCARE OR BEAUTY PARTNERS, OR ANY PRODUCTS SCANNED OR PURCHASED BY USERS BASED ON PLATFORM OUTPUTS.

NOTWITHSTANDING ANY DAMAGES THAT USER MAY SUFFER FOR ANY REASON, THE ENTIRE LIABILITY OF TRESS IN CONNECTION WITH THE PLATFORM, SERVICES, OR TRESSCHECK FEATURE, AND ANY PARTY’S EXCLUSIVE REMEDY, SHALL BE LIMITED TO THE AMOUNT, IF ANY, ACTUALLY PAID BY USER TO TRESS DURING THE 12 MONTHS PRIOR TO THE EVENT THAT USER CLAIMS CAUSED THE DAMAGES.

WITHOUT LIMITING THE FOREGOING, USERS EXPRESSLY ACKNOWLEDGE AND AGREE THAT TRESS SHALL NOT BE LIABLE FOR: (i) ANY ADVERSE REACTIONS OR ALLERGIC RESPONSES RESULTING FROM THE USE OF HAIR PRODUCTS; (ii) ANY INACCURACY, OMISSION, OR DELAY IN DATA USED BY THE PLATFORM; OR (iii) ANY DECISIONS MADE OR ACTIONS TAKEN BY USERS IN RELIANCE ON INFORMATION PROVIDED BY THE PLATFORM.
WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, COMPANY MAKES NO REPRESENTATION OR WARRANTY THAT: (I) THE PLATFORM WILL BE COMPATIBLE WITH YOUR DEVICE AND SOFTWARE; (II) THE PLATFORM WILL BE AVAILABLE OR WILL FUNCTION WITHOUT INTERRUPTION OR ERROR; (III) THE USE OF THE PLATFORM, INCLUDING, WITHOUT LIMITATION, THE BROWSING AND DOWNLOADING OF ANY INFORMATION, WILL BE FREE OF ANY VIRUSES, TROJAN HORSES, WORMS OR OTHER DESTRUCTIVE, INTRUSIVE OR DISRUPTIVE COMPONENTS; (IV) THE TRANSMISSION OF INFORMATION TO AND FROM THE PLATFORM WILL BE SECURE; (V) THE USE OF THE PLATFORM WILL NOT INFRINGE THE RIGHTS (INCLUDING, WITHOUT LIMITATION, INTELLECTUAL PROPERTY RIGHTS) OF ANY PERSON; OR (VI) THE USE OF THE PLATFORM WILL NOT CAUSE ANY DAMAGE TO YOUR DEVICE, SOFTWARE OR ELECTRONIC FILES. ANY AND ALL INFORMATION CONTAINED ON OR WITHIN THE PLATFORM IS FOR INFORMATIONAL PURPOSES ONLY AND IS NOT INTENDED TO PROVIDE SPECIFIC ADVICE AND SHOULD NOT BE RELIED UPON IN THAT OR ANY OTHER REGARD.

ANY APPLICATION IS OFFERED IN JURISDICTIONS WHERE IT MAY BE LEGALLY OFFERED. THE PLATFORM AND THE INFORMATION OFFERED THROUGH IT IS NOT OFFERED TO ANYONE IN ANY JURISDICTION IN WHICH SUCH AN OFFER CANNOT LEGALLY BE MADE, OR TO ANY PERSON TO WHOM IT IS UNLAWFUL TO MAKE SUCH AN OFFER.

COMPANY WILL NOT UNDER ANY CIRCUMSTANCES BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY DAMAGES WHATSOEVER ARISING FROM, CONNECTED WITH, OR RELATING TO THE PLATFORM OR PLATFORM CONTENT. YOU EXPRESSLY ACKNOWLEDGE THAT COMPANY HAS ENTERED INTO THIS AGREEMENT WITH YOU AND MAKES THE PLATFORM AVAILABLE TO YOU IN RELIANCE UPON THE LIMITATIONS AND EXCLUSIONS OF LIABILITY AND THE DISCLAIMERS SET FORTH HEREIN, AND THAT THE SAME FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND COMPANY. YOU EXPRESSLY AGREE THAT THE LIMITATIONS AND EXCLUSIONS OF LIABILITY AND THE DISCLAIMERS

SET FORTH HEREIN WILL SURVIVE AND CONTINUE TO APPLY IN THE CASE OF THE FAILURE OF ESSENTIAL PURPOSE OF CONTRACT, THE FAILURE OF ANY EXCLUSIVE REMEDY, OR TERMINATION OF THIS AGREEMENT.

Third party products, links, and actions

The Platform may include or provide access to third-party services, websites, applications, or resources (“Third-Party Services”). These may include links to ingredient databases, health or consumer safety resources, payment processors, or other external sites. Third-Party Services are governed by their own terms of service and privacy policies, which may differ from those of Tress. Tress has no control over and assumes no responsibility for the content, policies, practices, or performance of any Third-Party Services, regardless of whether such services are accessed through the Platform. Users acknowledge and agree that Tress shall not be liable for any damages or losses arising from their use of or reliance on Third-Party Services.

The Platform may also permit limited interaction among Users (e.g., participation in community support or discussion features). Tress does not moderate or verify User contributions and shall not be responsible for the conduct, content, or communications of Users or any third party,

whether online or offline. Feedback regarding third-party integrations or interactions is welcome but does not create any duty or obligation for Tress.

Terms and Conditions of Use

By using the Platform and Services, you agree to comply with and be bound by these Terms, as updated from time to time. If you do not agree with any of these Terms, you must not use the Platform.

Tress reserves the right to suspend, restrict, or terminate access to the Platform or Services, in whole or in part, at any time and for any reason, including for violations of these Terms,

suspected fraud, misuse of Scan Results, or conduct that may harm other Users, third parties, or Tress.

Conditions of Use and Modifications

To use the Platform and agree to this Agreement, you must have reached the age of majority where you live or have obtained the agreement and authorization from your parent or legal guardian to use the Platform. Your continued use of the Platform affirmatively signifies your acceptance of this binding Agreement between You and Company.

We may update this Agreement from time to time at our sole discretion, without notice, and you agree that it is your responsibility to periodically check this page for any changes. Any modifications or updates to this Agreement shall be effective thirty (30) days following their posting, the date of which shall be noted in the Agreement, and your continued use of the Platform shall affirmatively signify your acceptance of any such modifications or updates. If you do not agree with any of the terms or conditions in this Agreement, or as it is modified from time to time, you must stop using the Platform.

Third Party Licensors

Certain portions of the Platform, including software components, databases, algorithms, or

integrations, may be provided by third-party licensors (“Licensors”). While this Agreement is between you and Tress, not Licensors, your use of such features may be subject to additional terms and conditions specified by the Licensor. By using the Platform, you agree to comply with any such additional terms.

To the maximum extent permitted by law, Tress expressly disclaims: (i) all liability related to Platform content or Scan Results generated using data, software, or algorithms licensed from third parties; (ii) any liability related to maintenance or support provided by Licensors; and (iii) any liability for claims relating to product liability, intellectual property, consumer protection, privacy, or regulatory compliance arising out of or relating to Licensors’ conduct or materials.

Third Party Links

Like many other websites, our websites may contain links to websites of third parties not

affiliated with us. These links are provided for your convenience only. Third parties (including websites, social media pages and others) may also provide links or host advertisements to Company products. This Agreement will not apply to these third-party websites and We are not responsible for the privacy practices or the content on any of these other websites, even where

these third-party sites indicate a special relationship or “partnership” with us. We do not disclose personal information to any third party sites. The linked or linking sites, however, may collect

personal information from you when you visit their site or click links there. To ensure protection

of your privacy, always review the privacy policies of the sites you visit when you click on links on our websites.

Application and Content, Copyright

You acknowledge that Content may be made available to you through the Website, digital platform, and related services, including, but not limited to, information, comments, data, guides, tutorials, videos, photographs, graphics, text, sound, images, product descriptions, formulations, usage instructions, and other materials (“Content”). All Content is owned by Company, or another third party. Content is protected by copyright laws, trade-mark laws, other intellectual

property laws and treaties, both in the United States, and world-wide, and all rights therein are reserved by their respective owners. You may not modify, remove, delete, augment, add to,

publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the Content, in whole or in part, except as expressly allowed by this

Agreement or applicable law (including, without limitation, U.S. copyright, trademark and patent law). Subject to the terms and conditions of this Agreement, we grant you a non-exclusive, non-

transferable, limited right to access, use and display this Site and the materials thereon.

Your use of the Site and Services does not grant or transfer to you any ownership or other rights in the Site, Services, or the Content, and except as expressly provided, nothing herein or within the Services shall be construed as conferring on you or any other person any license under any of Company’s, or any third party’s intellectual property rights. Any rights not expressly granted to you in this Agreement are expressly reserved by the rights owners. For greater certainty, you agree that you will not take any action that is inconsistent with Company’s ownership of any portion or all of the Site, Services, and Content, or with any third party’s ownership of any portion or all of the Site, Services, and Content. You are hereby expressly prohibited from

removing any proprietary notice of Company or any third party, from any copy of the Site or Service Content.

If you believe your intellectual property was posted to a Company website or application by a

user, please contact us at ContactUs@TressNow.com with “DMCA” in the subject line. We will respond in accordance with the Digital Millennium Copyright Act.

Copyright Complaints

We respect the intellectual property of others, and we ask our users to do the same. If you believe that your work has been copied and is accessible on the Platform or Services in a way that constitutes copyright infringement, you may notify us by providing us a written notice that includes the following information:

1. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest.
2. A description of the copyrighted work that you claim has been infringed, including the URL (i.e., Web page address) of the location where the copyrighted work exists or a copy of the copyrighted work.
3. Identification of the URL or other specific location on the Platform where the material that you claim is infringing is located.
4. Your address, telephone number and email address.
5. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
6. A statement by you, made under penalty of perjury, that all information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

We have the sole discretion to determine what action, if any, we believe is necessary in response to a complaint of infringement, such as investigation of the complaint or removal of the allegedly infringing material.

This information must be submitted to the following email address:

ContactUs@TressNow.com.

Platform Disclaimers

Company provides you with access to the Platform and Services on an “as is” and “as available” basis only, and, to the maximum extent permitted by law, excludes all representations,

warranties, conditions, and other terms. Company does not warrant that the Platform, Services, or Scan Results will be uninterrupted or error-free, that defects will be corrected, or that the Platform or the servers hosting the Platform will be free of viruses or other harmful components.

The Platform is intended to provide Users with ingredient scanning, chemical analysis, educational content, and related features for informational purposes only. Tress makes no

representations or warranties as to the accuracy, completeness, or applicability of ingredient information or risk assessments provided by the Platform. The Platform is not a substitute for professional medical, dermatological, or other health advice, and Users should consult

appropriate professionals before making decisions regarding hair care products. Tress disclaims

all liability for any adverse effects, reactions, or outcomes that may arise from reliance on the Platform’s information or use of any scanned products.

Brand Neutrality Clause

(i) Tress is not affiliated with any brand; (ii) Scan Results are algorithmic assessments based on available ingredient information and public sources, not definitive statements of fact about

overall brand safety or quality; and (iii) brand owners may submit corrections for reformulations.

Your Account and Security

The Platform, or certain features and/or portions of the Platform may utilize a user account that is password-protected and may require you to complete a registration process in order to obtain access and create your user account. When registering to use any such features and/or portions of the Platform, you agree: (i) that you will provide complete and accurate information about

yourself; and (ii) to update such information if it changes. We shall have the right, in our sole and absolute discretion, to disable your username and/or password and prevent you from using the Platform, or any features or portions of the Platform if we believe that the information you have provided is incomplete, inaccurate , violates these Terms, is associated with non-payment, or

presents a fraud or security risk.

You agree to be responsible for: (a) the accuracy of all information that you provide to us; (b) maintaining the confidentiality and security of any passwords or other account identifiers that you choose or that are otherwise assigned to you; and (c) all activities that occur under such

password(s) or account(s). It is your responsibility to keep your username and any password that you register or that is provided to you confidential and secure. If your username or password is used without your consent or if you discover any other breach of security, you agree to promptly notify us. We are not responsible for your failure to comply with this clause, or for any delay in shutting down your account after you have reported a breach of security to us.

Data Use; De-Identification and Aggregation

You acknowledge and agree that Tress may collect usage information related to your access and use of the Platform and Services (including, without limitation, scan logs, timestamps, device and diagnostic data, feature utilization, and performance metrics). Tress may (i) use such information to operate, maintain, secure, and improve the Platform (including algorithm and

model refinement) and (ii) create de-identified or aggregated data (“Aggregated Data”). Aggregated Data does not identify you and may be used by Tress for analytics, benchmarking, research, and business purposes. Personal information handling is further described in our

Privacy Policy, which is incorporated by reference.

Community and Educational Content, User Content License

The Platform may offer community, educational, or discussion features regarding hair-care

ingredients and product chemistry. You remain solely responsible for any content you submit, post, or upload (“User Content”), and you represent and warrant that you have all rights

necessary to do so. You grant Tress a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to host, store, reproduce, modify (for formatting/display), publish, and

display your User Content for the purpose of operating and providing the Services, community features, and related functions. Tress may moderate, remove, or disable User Content that we

believe violates these Terms, infringes rights, or poses risk to users or third parties. Community discussions and educational content are informational only and do not constitute medical,

dermatological, or professional advice.

Feedback

If you submit ideas, suggestions, enhancement requests, or other feedback to Tress (“Feedback”), you acknowledge and agree that Tress may use, copy, disclose, and exploit such Feedback

without restriction or compensation to you and without any obligation to keep such Feedback confidential.

Algorithms; Trade Secret Protection

You acknowledge that Tress’s software, algorithms, analytical methods, data models, scoring/risk frameworks, and related know-how are proprietary trade secrets of Tress. Except as expressly

permitted in these Terms, you shall not (and shall not permit any third party to) access, view, or use the Services for the purpose of developing, training, or improving competing models,

datasets, or services; or to reverse engineer, decompile, or otherwise attempt to derive source code, models, or underlying methodologies, except to the limited extent that applicable law expressly permits despite this restriction.

Trademarks and Brand Use

“Tress,” “TressCheck,” and associated logos and designs are trademarks of Tress LLC. No right, title, or license to use Tress’s marks is granted by these Terms. Any public use of Tress’s names, marks, or logos (including co-marketing, case studies, or endorsements) requires Tress’s prior written consent. References to third-party names, logos, or products are for identification only and do not imply sponsorship or endorsement.

Indemnification
At our request, you agree to defend, indemnify, and hold harmless Company, its parent and other affiliated companies, and their employees, contractors, officers, and directors, and Licensors

from any and all claims, suits, damages, costs, lawsuits, fines, penalties, liabilities, expenses

(including legal fees and disbursements on a solicitor-client basis) that arise from the your use or misuse of the Platform (including mobile purchases or payments), violation of these Terms, or

violation of any rights of a third party. Company reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by the you, in which event you will cooperate in asserting any available defenses.

Governing Law

This Agreement is governed by and construed in accordance with the internal laws of the State of Nevada without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of or related to this Agreement or the Platform shall be

instituted exclusively in the federal courts of the United States or the courts of the State of

Nevada in each case located in Las Vegas. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Mandatory Arbitration

Most customer service issues can be resolved quickly and easily by calling or emailing our

customer service teams. UNDER THIS AGREEMENT YOU AGREE TO THE MANDATORY ARBITRATION OF DISPUTES REQUIRING THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS. THIS PROVISION REQUIRES THE PARTIES TO ARBITRATE THEIR

DISPUTES AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM THE

COMPANY. Any controversy, dispute, or claim arising out of or relating to this Agreement shall be settled by binding arbitration by the American Arbitration Association (“AAA”) in accordance with the AAA’s Commercial Arbitration Rules. In the event that our customer service team is not able to resolve your issue, but before you file a claim with the AAA, you must submit a Notice of Intent to File a Claim to the following e-mail address: ContactUs@TressNow.com.

Once received, you agree to provide us with sixty (60) days to attempt to resolve your issue, subject to a good faith effort on both our part and yours to reach such a resolution. If, after 60

days no such resolution has been reached, you may file an individual claim for arbitration with the American Arbitration Association. At no time may your claim for arbitration be filed as part of a class or representing the interests or claims of more than one individual.

For claims for arbitration for amounts less than $10,000, you may request that the Arbitration be performed subject to the AAA Documents-Only Procedure described in R-29 of the AAA Consumer Rules. Any Arbitration conducted in person shall be conducted in Clark County, Nevada before an arbitrator who is an attorney licensed in Nevada. If the parties cannot agree upon an arbitrator, the AAA shall appoint the arbitrator according to AAA’s selection procedures. Judgment upon any award of the arbitrator may be entered in any court having jurisdiction thereof (such judgment to include an award of reasonable attorneys’ fees and expenses, including the expense of arbitration, to the prevailing party). Notwithstanding the foregoing, any party to

this Agreement may seek any appropriate equitable relief, including injunction, to which it may be entitled. Company reserves the right, but not obligation, and at its sole determination to consolidate claims for arbitration where:

• The claims for which arbitration is sought are substantially similar in nature based on the parties involved, the date, time or product at issue, and the nature of any claimed injury or damages;
• The claims are filed within a six-month period of time;
• And/or the claims are filed by a small number of law firms or attorneys.

Termination

If you breach any provision of this Agreement you may no longer use the Platform. We may, in our sole discretion, change, suspend or terminate, temporarily or permanently, the Platform or any part thereof or any of its features at any time, for any reason, without any notice or liability to you or any other entity. If this Agreement or your permission to use the Platform is terminated by us for any reason, the agreement formed by your acceptance of this Agreement will

nevertheless continue to apply and be binding upon you in respect of your prior use of the Platform and anything relating to or arising from such use. If you are dissatisfied with the Platform, then your sole and exclusive remedy is to discontinue using the Platform.

Severability and Entire Agreement

If any provision of this Agreement by any competent authority to be invalid, unlawful or

unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

This Agreement constitutes the whole Agreement between you and Company related to the matters discussed herein, and supersede all previous discussions, correspondence, negotiations,

previous arrangement, understanding or agreement between you and Company relating to the subject matter of any contract.

Force Majeure

We shall not be liable for any failure or delay in performance due to causes beyond our

reasonable control, including but not limited to: natural disasters, fires, floods, epidemics, pandemics, strikes, labor disputes, war, terrorism, government orders, failure of suppliers, utility failures, or Internet service interruptions.

Assignment

We may assign or transfer these Terms, in whole or in part, without notice or consent, including in connection with a merger, acquisition, or sale of assets. You may not assign your rights or

obligations without our prior written consent, and any unauthorized assignment shall be null and void.

Notices and Electronic Consent

You consent to receive all communications from us electronically. We may provide notices by email, through your account, or by posting them on the Platform. You agree these

communications satisfy any legal requirement that such notices be in writing.

Waiver

No waiver of any term shall be deemed a continuing waiver or a waiver of any other term.

No Agency

Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and us. You may not represent or bind us in any manner.

Contact Information

If you have questions about these Terms, please contact us at: ContactUs@TressNow.com.

BY ACCESSING OR USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE LEGALLY BOUND BY THESE TERMS, INCLUDING THE ALLOCATION OF RISK ASSOCIATED WITH THE PLATFORM AND/OR SERVICES.